Shipping Policy

Shipping Policy

At Redfalconint, we are committed to providing you with a smooth and timely shopping experience. Our goal is to deliver your purchased products to you safely and quickly. We provide a variety of shipping methods for customers around the world to ensure that every product is delivered to you intact. Below is a detailed description of standard shipping, free shipping policy and related shipping information.

1. Processing Time

All orders will be processed after we confirm that your payment has been successfully received.

Because some products are handmade or require careful inspection, the standard order processing time is 2-4 business days. During holidays or peak promotions, the processing time may be slightly longer.

During holidays or peak promotions, the delivery time is 8-20 business days. Due to customs clearance and local logistics efficiency, the delivery time may be extended.

2. Delivery Range and Time

We are committed to delivering exquisite jewelry to you safely and quickly.

Estimated Delivery Time:

Please note that the estimated delivery time is usually 7-15 business days, calculated from the date the order is confirmed to be shipped. Actual delivery time may vary due to destination postal processing efficiency, customs clearance process, holidays or force majeure factors (such as bad weather, epidemics, etc.).

4. Free Shipping Policy

To thank you for your support, all customers with an order amount of more than $47 can enjoy free standard shipping service. We hope to make your shopping experience more valuable while saving you more shipping costs.

Free Shipping Applicable Conditions:

Order amount exceeds $47 (excluding taxes and other additional charges)

Order amount less than $47, a shipping fee of $5.98 is required.

Applicable Countries and Regions:

All developed countries and regions we support can enjoy free shipping, including: the United States, Canada, the United Kingdom, Australia, Japan, South Korea, Germany, France, the Netherlands, Switzerland, Singapore and most other developed countries in Europe, North America and Asia.

5. Logistics Tracking:

After your order is shipped, we will send a shipping notification with a tracking number to the email address or phone number you provided when you registered.

You can use this tracking number to track the status of your package in real time on the order details page of our website or on the official website/App of the corresponding courier company.

Logistics Information Update:

Please note that it may take up to 24 hours for tracking information to be updated. If your order tracking information has not been updated for more than 3 days, please contact our customer service team in time and we will assist you in investigating and resolving the issue.

6. Shipping Confirmation:

When your package is successfully delivered, the courier company usually requires a signature confirmation. Please be sure to check that the package is intact when signing for it.

Delivery:

If you choose to pick up the goods yourself (such as a courier locker or property collection), you are deemed to have confirmed that the package is intact. If any damage is found after receiving the package, you will bear the relevant responsibility.

7. Contact Us:

If you have any questions about the delivery status of your order, please feel free to contact our customer service team through customer service or email. We will serve you wholeheartedly.

Website: www.redfalconint.com

E-mail: customer@redfalconint.com